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How we rank providers

Every provider gets a score out of 100. We score each criterion from 0 to 10 using what the provider publishes on its own site, then weight it as below. The ranking always follows the final score. Nobody can pay for a higher position.

CriterionWeightWhat we check
Pricing transparency20Full price shown before signup; fees, billing basis and dose policy stated
Total annual cost1512 months at maintenance dose with every fee (membership, program, shipping)
Clinical oversight15Named prescriber or medical group; clinician review before dispensing; follow-up described
Pharmacy transparency10Dispensing pharmacy named; 503A/503B stated; license checkable
Delivery10Stated ship time, shipping cost, cold-chain handling, tracking
Customer reviews10Trustpilot/Google/BBB rating and volume from real customers; recent trend
Website clarity5Price, terms and cancellation found within 2 clicks; no hidden conditions
Support5Support hours and channels; coaching or nutrition help described
Regulatory disclosure5Says plainly when a drug is compounded and not FDA-approved; no unsupported claims
Accessibility5States served, payment options (HSA/FSA, installments), easy cancellation

Editor's adjustments

When a deeper check finds that a provider's site doesn't match what customers actually get, our editor can adjust that criterion's score. Every adjustment is shown on the provider's review as an editor's note with the reason.

Ties

If two providers have the same score, the one with the higher pricing transparency score ranks first, then the one with the lower 12-month cost.

Prices and dates

We re-read prices weekly. Every price shows when we read it. If a provider blocks our check, we keep the old price, label it, and never estimate.

Changes to this method

Methodology version 1.